Privacy Policy

1. Introduction

ZelviSocial Entertainment Ltd. ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our social casino platform.

This policy is GDPR-aligned and complies with international data protection standards.

2. Data We Collect

We collect the following types of information:

2.1 Information You Provide

• Age verification confirmation (18+ status)
• Contact information if you reach out to support (email, name)

2.2 Automatically Collected Information

• Game play data (virtual credits, game outcomes)
• Device and browser information
• Usage data (pages visited, features used)
• Cookie data (with your consent)

3. How We Use Your Data

We use your data to:

• Provide and operate our social casino platform
• Save your game progress and virtual credits
• Ensure age compliance (18+ verification)
• Respond to your support requests
• Improve our platform and user experience
• Comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

• Consent: For cookies and analytics (opt-in required)
• Legitimate Interest: To operate our platform and improve services
• Legal Obligation: To comply with age verification requirements

5. Cookie Consent and Analytics

We use cookies to enhance your experience. You have full control over cookie preferences:

• Strictly Necessary: Always enabled; required for core functionality
• Analytics & Marketing: Optional; used only with your explicit consent

Non-essential scripts (analytics, marketing) are loaded only after you opt in. You can manage your preferences at any time via our Cookie Policy page.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy:

• Game progress data: Stored locally in your browser
• Support correspondence: Retained for up to 2 years
• Analytics data: Processed by third-party processors (if consented) per their retention policies

7. Third-Party Processors

We may use trusted third-party service providers (analytics, hosting) to operate our platform. These processors only receive data after you provide consent (for non-essential services) and are contractually obligated to protect your data.

8. Your Data Rights (GDPR)

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Erasure: Request deletion of your data
• Right to Rectification: Correct inaccurate data
• Right to Object: Object to data processing
• Right to Data Portability: Receive your data in a portable format
• Right to Withdraw Consent: Withdraw consent for cookies/analytics at any time

To exercise your rights, contact us at privacy@zelvisocial.com. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure adequate safeguards are in place for such transfers, in compliance with GDPR and international standards.

11. Children's Privacy

ZelviSocial is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we become aware that we have collected data from a minor, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Email: privacy@zelvisocial.com